Frequently
Asked
Questions

Signing up for XEBEX email is super easy. Enter your email address and follow the quick instructions. Sign up for email now.

Please refer to our men’s size charts. Size charts are also accessible on every product page.

Simply click “size chart” located underneath the “Select a size” section.

You can place an order online through www.xebexeffect.com, by telephone at 1-949-529-2424

We have several shipping methods for you to choose from. See Shipping Information for options and costs.

We have two options for expedited shipping; 2nd Day Delivery and Overnight Shipping.

See Shipping Information for options and costs.

Honest feedback from customers is the number one way we can make XEBEX an even better place for everyone. To let us know what you think about any of our products simply click here to send us an email.

We are only able to apply one promotion per order. Our goal is to offer strong promotions multiple times a year, often with substantial price breaks, even on our best-selling items. As a result, promotional offers are not valid in combination with other offers. Promotional offers are also not valid for use on prior purchases.

An online account can only be created when you place an order through our website. During the ordering process you will be asked to enter your email address and there will be an option to “Create an Online Account”. If you enter a password and if the email address is not already associated with another account, an account will automatically be created for you once you place your order. This will be useful later on for tracking order histories, accessing account information, making checkout easier, and referencing items for future purchase. In addition, you can manage all of the emails from XEBEX to receive special offers and promotions given only to our online purchasers.

We’re sorry, international shipping is not currently available via xebexeffect.com

Login to your account and click “Past Orders”. Enter your order number and you will be shown the status of your order. In addition, you will receive a shipment confirmation email including your shipping method and tracking number after your order ships. Please note it may take 24 hours for your tracking number to return any information.

Visit our shipping page for details on shipping and estimated delivery times.

At XEBEX, your 100% satisfaction is of utmost importance to us. If, for any reason, you are unhappy with your recent xebexeffect.com purchase, you can CLICK HERE to begin the return process.

Whether shopping by phone, fax, mail or website, we accept MasterCard, Visa, Amex and Discover. We also accept PayPal when shopping on the website.

To use a coupon code, you must first add the desired items to your shopping cart. On the shopping cart page is where you have the option to enter a coupon code. Please refer to the text box below your list of shopping cart items. Enter the coupon code (or copy/paste) and click the “update” button. A description of the discount will be displayed above the coupon code text box (you also have the option to remove the coupon code if desired). You will also see the new price of your items listed in red to display your savings.

If you have a coupon code “XYZ” for 10% off Classic t-shirts, first add a Classic t-shirt to your bag, then type XYZ into the coupon code box and click update. The t-shirt total will recalculate to 10% off. If you get an error message after entering the coupon code, please re-enter/type the coupon code in case of a typo. If you continue to get an error, the coupon code could be expired or not apply to the products you have in your shopping cart. If you have questions, you may call 1-949-529-2424 (MON-FRI 8:00 – 5:00 PST).

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. To learn more about our privacy & security policies, please follow the link on the bottom navigation. If you have further questions, email [email protected], or you may also call us at 1-949-529-2424 (MON-FRI 8:00 – 5:00 PST).
Click on the Login or my account link at the top of our site. Underneath the password textbox, lick on “I forgot my password”. Follow the instructions and submit the required information. You will receive an email notification with a link to change your password on xebexeffect.com. If you have any problems, please email us HERE or you can call us at 1-949-529-2424 (MON-FRI 8:00 – 5:00 PST).