Shipping
Policy

Thank you for visiting and shopping at XEBEX. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

Please allow 1-2 business day to process your order.  Orders are not shipped or delivered on weekends or holidays.

All orders are shipped to a single location.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. At this time we are using the United States Postal Service to ship all of our orders.

USPS

Shipment method	Estimated delivery time	Shipment cost
Standard	3-5 business days	Calculated at Checkout
Expedited	2-3 business days	Calculated at Checkout

Delivery delays can occasionally occur. Please use the tracking number provided in your order confirmation to verify exact arrival dates.

Shipment to P.O. boxes or APO/FPO addresses

XEBEX ships to addresses within the U.S., U.S. Territories

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

XEBEX is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

XEBEX is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.